Support · Effective November 10, 2026
A clear next step.
Help with Blackjack IQ, the strategy and card-counting trainer from Breeze Platforms, Inc.
Contact support
Include your iPhone model, iOS version, app version and what happened. A screenshot can help. Do not send payment details.
Restore Pro
Use Restore on the paywall or Settings → Blackjack IQ Pro → Restore. Use the same App Store account that purchased the subscription. If no active subscription is found, check its status in iPhone Settings → your name → Subscriptions.
Manage or cancel
Open Settings → Blackjack IQ Pro → Manage, or use Apple’s Subscriptions settings. Delete the app only after canceling if you wish to stop renewal. Refunds are requested through Apple.
Pending purchase
Ask to Buy and interrupted purchases wait for Apple’s approval or resolution. Access unlocks after a verified transaction. If plans cannot load, check your connection and tap Try again.
Free hands
Ten graded Strategy hands are available per local day. The allowance returns at local midnight. Relaunching does not reset it, and moving the clock backward does not grant more hands. Onboarding gut checks do not use the allowance.
Practice and reminders
Your history stays on this device. Deleting the app removes practice history and settings, while the minimal Keychain free-allowance record may remain. Local reminders can be changed in the app or iPhone Settings.
About the advice
Check your selected table rules. Why explains the matchup, and Settings → Math describes the model and its limits. This is simulated training, with no real-money play or guarantee of winnings.