Support
Support
Help with Lifeline, the Screen Time limits app from Breeze Platforms, Inc.
Contact us at support@breezeplatforms.com. Include your iPhone model, iOS version, app version and what happened. Please do not send payment details.
Restore Pro
Tap Restore on the Pro screen, or Settings → Restore purchases, using the App Store account that bought the subscription.
Manage or cancel
Open Settings → Manage subscription, or iPhone Settings → your name → Subscriptions. Deleting the app does not cancel. Refunds are requested through Apple.
Free trial
Eligible new subscribers get 3 days free on either plan. Cancel at least 24 hours before the trial ends to avoid being charged.
A limit is reached
The limit stays in place until it resets. Use a bolt or win a game to open it for clock time. To leave the Time’s up screen, switch to another app.
Games and odds
Every game’s rules and odds are in Settings → Games and odds. Odds are the same for free and Pro.
Screen Time permission
Lifeline needs Screen Time access to enforce limits. If limits stop working, check that the permission is still on in iPhone Settings.
New iPhone
Limits and held bolts stay on the iPhone where they were made and do not transfer. Your Pro subscription restores on any iPhone signed in to the same Apple account.